A pinned post on the AirPods Max subreddit, meanwhile, explains βmost hardware issues originate from condensation issues,β then adds that this can lead to βAirPods turning off randomly, refusing to connect, refusing to play audio, needing restarts and factory resets to work, losing audio quality,β and a few other problems.
Are you fucking kidding me
These are exactly the problems I've been having with my own pair, and the 3 replacements I've gotten after.
Now that I know it's not a "bad batch", I'm gonna switch to something else
Every time I went to AMac, which sent it to Apple, and Apple sent a free replacement back, 4 times
When I came back a 3rd time they basically called a team meeting to look at the issue at the service bar (very good service tbh), discussing and asking me how long this problem has been going on, and then going their way and doing another replacement
Maybe I'm the only one to really come to amac for this, but fucking hell, at least the replacements have been completely free