called pkp hotline me: hey i can’t buy interrail them: just do it on the new system me: …what? it doesn’t have the option them: well i guess the old system didn’t have the option either me: what are you talking about, i have more than 20 reservations bought through the old system, should i read you the ticket number of one?? them: okay give me a second i’ll check the new system if you can’t do it
and now i’m waiting for a few minutes because the other person has to click through the new system and realize for themselves that the option is not there
them: yeah you should be able to just go into the search and look up your connection me: bestie, what search, there is no option to search them: uh..... okay hold on